Cultural Competency

"The ability of individuals and systems to respond respectfully and effectively to people of all cultures, classes, races, ethnic backgrounds, sexual orientations, and faiths or religions in a manner that recognizes, affirms, and values the worth of individuals, families, tribes, and communities, and protects and preserves the dignity of each" (Child Welfare League of America, 2001, Cultural Competence Defined).

Culture: The characteristic features of everyday existence (such as a way of life) shared by people in a place or time.

Competence: The quality or state of having sufficient knowledge, judgment, skill, or strength (as for a particular duty or in a particular respect)

We live in a diverse, multicultural society where different languages and cultural backgrounds can create challenges in the health care system.  Recognizing these challenges and fostering respect for these differing cultural backgrounds can assist in creating individualized and comprehensive care plans that respect patients' unique and diverse perspectives on health and wellness.

Cultural competence fosters good communication between patients and providers, which in turn improves patient satisfaction, treatment adherence, and results in more positive health outcomes.